Account
Manage your LabelGrid account, subscription, and billing.
Account settings
Section titled “Account settings”Profile
Section titled “Profile”- Update your account information
- Change your email address
- Manage notification preferences
Security
Section titled “Security”- Change your password
- Reset a forgotten password
- Turn on two-factor authentication (2FA)
- Review login history
Verification
Section titled “Verification”- Complete identity verification
- Upload required documents
- Check verification status
Billing and subscription
Section titled “Billing and subscription”Subscription plans
Section titled “Subscription plans”- View available plans and features
- Upgrade or change your plan
- Manage payment methods
To compare what each tier includes before you upgrade, see LabelGrid pricing.
Invoices
Section titled “Invoices”- Download past invoices
- Update billing information
- View payment history
Account guides
Section titled “Account guides”- Account Setup - Initial configuration
- Account Verification - Identity, tax, and KYC verification
- My Account - Profile and preferences
- Reset Your Password - Set a new password with a secure reset link
- Two-Factor Authentication (2FA) - Add a second sign-in step with an authenticator app
- Account Access and Status - What a “Subscription Expired” or “Account Locked” message means
- Tax Information - Complete your IRS tax forms for payments
- Tax ID Formats by Country - TIN formats for completing W-8BEN forms
- Subscription and Billing - Plans, payments, and invoices
Need help?
Section titled “Need help?”Questions about your account? Contact our support team.
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